Refund policy

All prints are made to order, so we're unable to accept returns or exchanges for a change of mind.

If your print arrives damaged, has a print quality issue, or is the wrong item, we'll make it right. Just get in touch within 14 days of delivery with a photo of the issue, and we'll arrange a replacement or full refund - no need to return the item.

To get the process started, contact us at mark@marksib.com with your order number and a photo of the problem.